Privacy Policy

Last Updated: September 21, 2026

At GYMVENZO, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit or make a purchase from Gymvenzo.com.

1. Information We Collect

When you visit our store, place an order, or contact us, we may collect information such as:

β€’ Name
β€’ Billing and shipping address
β€’ Email address
β€’ Phone number
β€’ Order and purchase information
β€’ Payment-related information necessary to process your order
β€’ Information you provide when contacting customer support
β€’ Device, browser, IP address, and website usage information

Payment information is processed through our payment providers. We do not store your full payment card details ourselves.

2. How We Use Your Information

We may use the information we collect to:

β€’ Process and fulfill your orders
β€’ Process payments
β€’ Ship your purchases
β€’ Provide order confirmations and tracking information
β€’ Respond to customer service requests
β€’ Communicate with you about your orders
β€’ Improve our website, products, and customer experience
β€’ Prevent fraud, abuse, or unauthorized activity
β€’ Comply with applicable legal and regulatory requirements
β€’ Send marketing communications when permitted and where you have provided the appropriate consent

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help the website function properly, remember preferences, understand website traffic, and improve your shopping experience.

Third-party services used by our store may also use cookies or similar technologies according to their own privacy policies.

You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

4. Shopify

Our online store is powered by Shopify. Shopify provides the ecommerce platform that allows us to sell our products and process customer orders.

Shopify and its service providers may process information necessary to operate the store, provide checkout functionality, maintain security, and support our business.

5. How We Share Information

We may share information with trusted service providers when necessary to operate our business, including providers that help us with:

β€’ Payment processing
β€’ Order fulfillment and shipping
β€’ Website hosting and ecommerce services
β€’ Customer support
β€’ Fraud prevention and security
β€’ Analytics and marketing, where applicable

We only share information when reasonably necessary for the relevant business purpose or when required or permitted by law.

We do not sell your personal information for money.

6. Payment Information

Payments made through our website are processed by third-party payment providers.

GYMVENZO does not intentionally store your complete payment card number or security code on our own systems.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

7. Order and Shipping Information

When you place an order, we use the information you provide to process, fulfill, and deliver your purchase.

This may include sharing necessary information with shipping and fulfillment providers so that your order can be delivered to the address you provide.

8. Marketing Communications

If you subscribe to our email communications or otherwise provide consent where required, we may send you information about products, promotions, offers, or updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.

Transactional emails, such as order confirmations and shipping updates, may still be sent when necessary to complete or support your order.

9. Data Security

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, or disclosure.

However, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.

10. Data Retention

We retain personal information only for as long as reasonably necessary to:

β€’ Provide our services
β€’ Complete transactions
β€’ Maintain business and transaction records
β€’ Resolve disputes
β€’ Prevent fraud
β€’ Comply with legal obligations

The specific retention period may vary depending on the type of information and the reason it was collected.

11. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, which may include the right to:

β€’ Request access to personal information we hold about you
β€’ Request correction of inaccurate information
β€’ Request deletion of certain personal information
β€’ Request information about how your personal information is used
β€’ Opt out of certain marketing communications

To make a privacy-related request, contact us using the information below.

We may need to verify your identity before completing certain requests.

12. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

13. Third-Party Websites and Services

Our website may contain links to third-party websites, services, or platforms.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.

When we make changes, we will update the Last Updated date at the top of this page.

15. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

GYMVENZO

Address:
8375 Sultana Ave, Unit 2Β Fontana, California 92335Β United States

Email: support@gymvenzo.com
Phone: +1 (408) 767-4275