Payment Policy

GYMVENZO

At GYMVENZO, we are committed to providing a secure, transparent, and convenient shopping experience. This Payment Policy explains the payment methods, payment processing, and related terms that apply when you make a purchase through our website, "gymvenzo.com" (https://gymvenzo.com).

1. Accepted Payment Methods

GYMVENZO accepts online card payments through ONERWAY (Direct), our third-party payment provider.

The following card types are supported, subject to availability and authorization at checkout:

- Visa
- Mastercard
- Maestro
- American Express
- JCB
- Visa Electron
- Discover
- Diners Club

Available payment methods may vary depending on your location, card issuer, device, and payment provider.

All payments must be successfully completed at checkout before an order can be processed.

2. Secure Payment Processing

Customer payments are processed through ONERWAY (Direct), our third-party payment provider integrated with Shopify.

Payment transactions are handled using security measures designed to protect customers' personal and financial information.

GYMVENZO does not store customers' full credit or debit card numbers or card security codes on its own website servers.

3. Currency

All product prices and applicable charges on our website are displayed in United States Dollars (USD).

If your payment card uses another currency, your bank or card issuer may apply currency conversion rates or additional transaction fees.

GYMVENZO is not responsible for additional fees charged independently by your financial institution.

4. Payment Authorization

By placing an order, you authorize GYMVENZO and its payment provider to charge your selected payment method for the total amount displayed at checkout.

Your order total may include:

- Product prices
- Applicable shipping charges
- Applicable taxes
- Any other charges clearly disclosed before payment

Orders are processed after payment authorization has been successfully completed.

5. Failed or Declined Payments

If your payment is declined or unsuccessful, please verify your payment details and try again.

You may also contact your bank or card issuer for additional assistance.

GYMVENZO cannot guarantee approval of any transaction. Payment authorization is subject to the requirements of your card issuer and payment provider.

6. Taxes and Shipping Charges

Applicable taxes and shipping charges, if any, will be displayed during checkout before you complete your purchase.

Our standard shipping fee for eligible orders within the United States is $6.99, unless a different shipping offer is clearly displayed at checkout.

For more information about order processing and delivery, please review our Shipping Policy.

7. Payment Verification and Fraud Prevention

To help protect our customers and business, orders may be reviewed for suspected fraudulent or unauthorized activity.

Where necessary, we may request additional verification, temporarily delay order processing, or cancel a transaction that cannot be verified.

If additional information is required, we may contact you using the contact details provided with your order.

8. Refunds

Eligible refunds are handled according to our Refund Policy.

Approved refunds are generally issued to the original payment method used for the purchase.

The time required for refunded funds to appear in your account may vary depending on your bank, card issuer, and payment provider.

Please review our Refund Policy for detailed information about return eligibility, refund processing, and applicable conditions.

9. Order Cancellation

If you need to cancel an order, please contact our customer support team as soon as possible.

We cannot guarantee cancellation once an order has entered processing or has been shipped.

If your order has already shipped, the conditions outlined in our Refund Policy will apply.

10. Contact Information

If you have questions about payments, billing, refunds, or your order, please contact us.

GYMVENZO

Email: support@gymvenzo.com

Phone: +1 (408) 767-4275

Business Address: 8375 Sultana Ave, Unit 2, Fontana, California 92335, United States

Customer Support: Available 24/7

Website: https://gymvenzo.com